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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
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Comments
Sunday, 8 July 2012
J
jb38
sentiment_very_satisfiedPlatinum

3:48 PM

alan thompson: Many thanks for your update and its good to hear that all is now OK.

Pleased to have been of assistance.

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jb38's 7,179 posts GB flag
C
Christine
8:12 PM

I have 3 tvs with free view boxes. I have had to go through the process of disconnecting the aerial, waiting, reconnecting and reinstalling the programmes periodically. This week 2 of the tvs have lost the ITV, channels 4&5, pick tv and a few more. I have reinstalled the programmes and they are fine.Even when I leave them on standby but and turn them on they are ok but every time I switch off at the mains I lose them again. BBC channels are there and the third tv hasn't had this problem. They all come from the same aerial. Any help appreciated.

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Christine's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

8:33 PM

Christine: This can happen with some equipment that is routinely re-scanned in an attempt to pick up lost programmes, which in most cases aren't but have just dropped under the reception threshold, as what happens is that the box will pick up more channels than its memory is capable of holding hence losses them when the device is switched off.

The way to get over it is to blank out everything stored by carrying out a factory reset, this called "default setting" on some equipment or "first time scan" on others, then afterwards carry out a normal auto-tune

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jb38's 7,179 posts GB flag
M
Mark Fletcher
sentiment_satisfiedGold

8:47 PM
Halifax

Christine.If you leave a full postcode preferably to ascertain reception possibilities at your location,then you will provide further help for our resident experts on here to distribute valuable advice and assistance to you !

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Mark Fletcher's 673 posts GB flag
Mark's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Chris Simpson
10:04 PM
Darlington

Mark Fletcher: Hi Mark we did as you suggested with the Thomson DTI 6300,to no effect.
The handbook only advises factory reset for the tuner, which is working fine. Still 'no hard disk' message. Chris, Darlington

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Chris Simpson's 5 posts EU flag
Chris's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
M
Martin McCloskey
10:21 PM

We have two Sony digital TVs (one "HD Ready") both connected to a roof mounted digital aerial pointing at Limavady transmitter.
The larger HD ready one has lost Multiplex 1 (BBC1, 2, 3 and BBC News) and a rescan does not find them, however they are all still present and perfect on the smaller tv

How?

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Martin McCloskey's 4 posts GB flag
M
Martin McCloskey
10:59 PM

I should have pointed out that a factory reset first time scan has failed to find the missing BBC Channels also.


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Martin McCloskey's 4 posts GB flag
M
Mark Fletcher
sentiment_satisfiedGold

11:11 PM
Halifax

Martin McCloskey.Did you rescan automatically.If your larger HD ready TV allows try manual scanning the affected multiplex you indicated as such,which is Mux1 on frequency 67 from Limavady.

link to this comment
Mark Fletcher's 673 posts GB flag
Mark's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
M
Mark Fletcher
sentiment_satisfiedGold

11:32 PM
Halifax

Chris Simpson,Darlington.All i can say if this can be of any use is to Google Search and key in Thomson DTI 6300 Problems.
About 32,000 results should come up !

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Mark Fletcher's 673 posts GB flag
Mark's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
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