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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



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Comments
Saturday, 15 September 2012
C
Chris
6:50 PM
Exeter

Thank you Stephen P and JB38 for your guidance and encouragement to keep going. I now have a full set of channels including HD, in fact more than I had with Virgin. Very happy!

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Chris's 7 posts GB flag
Chris's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

8:33 PM

Chris : Many thanks for your update, and pleased to hear that you have managed to sort the problem out to your satisfaction.

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jb38's 7,179 posts GB flag
C
Chris
8:51 PM
Exeter

Update!
~Got everything working this afternoon, turned off and then around 7pm turned on; watching HD then suddenly at about 7.15pm loss of lots of channels, had around 50% signal and 100% quality on 22,23,25,26,28,& 29, then lost 22,25 & 28 with zero signal and under 15% on the rest. Checked Stockland hill status, no reported problems; aerial is ok, booster is on. Any suggestions?

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Chris's 7 posts GB flag
Chris's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
D
dawn lockley
9:02 PM
Wirral

i have not had any problems until today, all cables seem to be correct, i have switched my tv and free view off but still can not get a picture.

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dawn lockley's 1 post GB flag
dawn's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

9:19 PM

Chris: Do "not" be tempted to alter anything, as what you have said suggests that the problem could be caused by either atmospheric reasons or that there is a problem at the transmitter, as transmitter problems are not always reported for some hours after the event and on occasions can even be on the next day.

Should you be on speaking terms with a neighbour you could maybe make an enquiry with them, or possibly someone else local.

But once again, do not alter anything for the time being.

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jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

11:33 PM

Chris : Although I am not suggesting that you alter anything for the time being as all you will do is to lose all the settings you have already made, but what I wondered was whether or not the aerial that you use is exclusively yours and is "not" shared by anyone else?

Problems caused by atmospheric conditions are quite commonplace in the South of England around this time of the year and are frequently the cause of disruption to reception, but its folly to try and alter anything as all that does is to compound the problem whereby when the signal returns to normal the settings on the TV arent!

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jb38's 7,179 posts GB flag
Sunday, 16 September 2012
S
Stuart Trayner
9:17 AM
Dundee

Currently I receive freeview from a partial transmitter at taybridge, can I install a new aerial or other device to receive full freeview. Do not want to subscribe to cable or satelite

Thanks

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Stuart Trayner's 2 posts GB flag
Stuart's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

9:49 AM

Stuart Trayner: This query was fully answered / commented on in reply to your original posting under "Freeview on the Angus transmitter" made on "thursday 13th September @ 10:06PM, the answer basically being that because of a possible clash between Blackhill's commercial channels and Tay Bridges PSB ones this type of thing is only worth trying by an enthusiast as its doubtful if anything could be achieved.

No other options exist as far as I can see, as your area appears to be screened as far as picking up the relatively local Angus transmitter (@ 7 miles) is concerned.



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jb38's 7,179 posts GB flag
N
nicky
1:41 PM
Erith

Hi there. I currently have a SKY+ subscription and 1 multi-room package. I cant pick up freeview in my area and would like to get free to air channels in rooms upstairs. I have changed the LNB for something with more connections, I have run the leads to the rooms and fitted the points (im a sparky, so no probs with the connections). I have got a couple of standard boxes off ebay, but neither are picking up a signal. I have tested both boxes downstairs and they are fine.
Do they need cards or do i need to ring Sky for permission, or what other problems could this be caused by?
I really dont want to spend anymore time or money on this problem, so some expert advice would be much appreciated....Thanks in advance. Nick

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nicky's 2 posts GB flag
nicky's: mapN's Freeview map terrainN's terrain plot wavesN's frequency data N's Freeview Detailed Coverage
S
sam
2:33 PM

hi i bought a sky hd box and i connect to my old sky now it saying your sky+box isn't getting a satellite signal i have try ever thing nothing wrokig plz help me plzzzzzzzz wot shall i doo

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sam's 1 post GB flag
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