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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Sunday, 25 August 2013
I
Ian Telford
7:24 PM

I have a sky subscription but have cancelled sky sport. I have signed up for bt broadband and I am getting bt sport through sky. If I cancel my sky subscription will I still get bt sport through my sky+ box.

Will I still have the ability to record pause and rewind.

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Ian Telford's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

7:25 PM

Ian Telford : yes. As long as you keep the viewing card in the box.

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Briantist's 38,915 posts GB flag
Monday, 26 August 2013
T
Tony lee
2:03 PM

Just bought a new LG tv, done satellite scan , got all the channels , but they are all jumbled up , need to rearrange into standard tv listing ie BBC channel one, can you help.

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Tony lee's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

5:54 PM

Tony lee: On the assumption that you are referring to an LG TV capable of receiving Freesat (via a dish) as well as Freeview via a normal aerial then I would advise you to reset the TV and try another rescan, as what you have said suggests that either some glitch has occurred during your first attempt or that you have accidentally entered an incorrect setting.

It would also be of assistance of you could indicate the model of TV in question.

If though you are "not" referring to a Freesat TV then a post code (or one from nearby) will be required to enable an assessment to be made of the signal level expected at your location.

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jb38's 7,179 posts GB flag
M
MikeB
sentiment_very_satisfiedPlatinum

10:23 PM

Tony Lee: LG tv's don't 'officially' seem to have a Freesat tuner, but merely one which is 'Freesat compatable' - in fact I asked the LG rep about this today, and basically they dont like to talk about it! The spec on the LG website says the have 2 RF inputs, but doesn't say one has an F fitting.

Model number would help, but hopefully your manual/LG online users forum might be able to give you the info you need.

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MikeB's 2,579 posts GB flag
Tuesday, 27 August 2013
J
jb38
sentiment_very_satisfiedPlatinum

7:56 AM

MikeB: Yes, I also had my doubts about this and why I had requested the model number, as the only one I knew about was an older 32LF7700 model manufactured in 2009, and which owners of were subsequently supplied with a separate Freesat box because of them being unable to access the BBC iplayer, to name but one difficulty!

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jb38's 7,179 posts GB flag
M
MikeB
sentiment_very_satisfiedPlatinum

11:55 AM

jb38: The strange thing is that LG did used to have Freesat tuners in their TV's, but now its just Panasonic and Samsung (which got into them a couple of years ago).

There are some threads about this: LG Freesat 2012 models | AVForums.com - UK Online

LG Freesat TV doesn't receive any channels. | whathifi.com

and they seem to reflect Tony Lee's basic problem - its a generic sat. receiver, and so lacks the user friendliness of Freesat in many ways. I'm actually a big fan of LG this year - the N575 has an excellent picture, and is very good value. I'm slightly annoyed they don't mention this feature, since its something extra, and is a good selling point.

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MikeB's 2,579 posts GB flag
Wednesday, 28 August 2013
P
Peter Western
5:52 PM
Chichester

Thanks jb38 sorry took so long in reply been away again thanks

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Peter Western's 4 posts GB flag
Peter's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

11:24 PM

Peter Western: No problem! as I fully appreciate that is not always possible for someone to be in a position to acknowledge a reply.

Hope that you manage it OK!


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jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

11:57 PM

MikeB: Sorry for the slight delay in replying, however having now viewed the content of both links I am inclined to agree with your suspicions as to the possible reason for Tony Lee's jumbled up channel problem, insomuch that the LG TV in question might well have been fitted with a generic satellite tuner and "not" a dedicated to Freesat type, as the symptoms described by Tony L are exactly what one would expect after having carried a tuning exercise on a standard generic satellite receiver.

Of course this now raising the question, and being, if the LG is actually new as in "brand new" and not just newly acquired from some source, then I am even more curious as to its model number simply for the purpose of being able to check its specifications, something which I am unable to do as yet by the fact of no further updates having been made.

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jb38's 7,179 posts GB flag
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