5.45pm, 1 October 2009

The technical upgrade to the Freeview service was completed yesterday on schedule and all signals are broadcasting as expected. The vast majority of viewers appear to have retuned without any problems and are enjoying the full range of digital channels, and we are continuing to provide information and advice to viewers.

These changes will boost existing Freeview coverage of Five and ensure the channel is universally available after digital switchover. They will also allow for the introduction of Freeview HD services from early 2010.

The TV Retune website experienced a high volume of traffic yesterday but continued to provide information and advice throughout the day. At peak times yesterday, a team of more than 300 help line advisors, backed up by automated retune instructions, helped several hundred callers a minute. Today call volumes have reduced significantly.

Any viewers requiring help with retuning can call the TV Retune helpline on 08456 05 11 22 or visit www.tvretune.co.uk

Help with Freeview, aerials?

How do I get a test card with Freeview	1
I would like to know if it is possible to receive UK terrestrial Freeview servic	2
I have been told I would receive too much singal from my Freeview tansmitter as	3
Can my Freeview box receive more than one BBC and ITV region?	4
Is it true that my 87 year old mother is entitled to a FREE upgrade when the ana	5

In this section

Should the UK close down the TV networks to allow for more mobile broadband?	1
UK Digital switchover ends - Northern Ireland completes on 24th October 2012	2
The last day of analogue television in the UK - goodbye PAL	3
2 days left of analogue television - goodbye teletext	4
3 days of analogue to go - goodbye to NICAM 728	5
Changes to Saorview frequencies and power levels, 24th October 2012	6

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