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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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Comments
Thursday, 1 October 2015
J
jackie
6:04 PM

why is freeveiw down in alexandria scotland?

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jackie's 1 post GB flag
Friday, 2 October 2015
T
Thomas terry
3:02 PM

I,ve had no picture since Wednesday evening 30th September and Ithought it would have been fixed by now. Can you help??

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Thomas terry's 2 posts GB flag
T
Thomas terry
3:44 PM

Thanks for you,r help it,s up and running,I will remember next time,not soon I hope.

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Thomas terry's 2 posts GB flag
Thursday, 22 October 2015
N
N G Michael
11:47 AM

I am unable to get the Internet on my tv ittells me not available even though I have no problem with Lap top absolutely unable to get theBBC Iplayer on either of my tv'sfreeview and sky I do not have apay mothly package with sky just the box and the dish until last week there was not a problem with either apparently there is a problem with the Kilvey transmitter can you tell me if /or when this problem will be fixed iwould have been good to have been informed and even kept up to speed with this situation I look forward to your update
Thank you N G Michael

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N G Michael's 1 post GB flag
Friday, 23 October 2015
T
TONY SEAMAN
7:31 AM

I cannot get any BBCA channels from Sandy Heath transmitter this also includes some of the childrens programmes. I did buy a LOGIC high gain indoor indoor aerial all ITV programmes are fine.

Can you suggest anything to help I cannot as a pensioner afford a £140 external aerial.

Best Regards
Tony

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TONY SEAMAN's 1 post GB flag
M
MikeP
sentiment_satisfiedSilver

9:41 AM
Trowbridge

TONY SEAMAN:

You don't give any indication of where you may live so it is impossible to respond to the specific question until you give a post code (or that of a nearby public building).

An indoor aerial, even a 'high gain' one is never as good as a proper external aerial mounted at or just above roof level. They are critical as to position in the room and that will differ between channels wanted. Even people moving in the room or next door will affect reception on such.

I would recommend talking to a local aerial installer about what is best for your location - but do not fall for the 'digital aerial' scam as that is a ploy to charge more for no benefit. ALL terrestrial TV aerials are suitable for Freeview reception, provided they are of a suitable group or wideband (such as a log-periodic).

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MikeP's 215 posts GB flag
MikeP's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Monday, 26 October 2015
V
V. Travis
1:05 PM
Oldham

I AM NOT RECEIVING ANY OF MY LIMITED DIGITAL CHANNELS.
SCREEN SHOWS "NO SIGNAL" POST CODE OL2 8DW
I DO HAVE AN OUTSIDE AERIAL.
IS MAINTENANCE BEING CARRIED OUT? IF SO WHEN WILL I GET MY TV VIEWING BACK?
thank you

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V. Travis's 1 post GB flag
V.'s: mapV's Freeview map terrainV's terrain plot wavesV's frequency data V's Freeview Detailed Coverage
Briantist
sentiment_very_satisfiedOwner

1:50 PM

V. Travis: "Dog Hill BBC Digital TV Off Air from 09:00 today" so you will need to wait for the fault to be fixed. Do not retune!

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Briantist's 38,915 posts US flag
Tuesday, 27 October 2015
B
Billy
10:49 PM

I live in Strathaven (ML10) and my aerial is directed to Darvel transmitter. I get all the Freeview tv & radio stations being transmitted except for STV-Glasgow.

Can you help?

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Billy's 1 post GB flag
Wednesday, 28 October 2015
J
jb38
sentiment_very_satisfiedPlatinum

12:13 AM

Billy: The programme STV-Glasgow is only broadcast from the Blackhill transmitter on Mux C51, this being Glasgow's "local" Multiplex, likewise the signal from same beamed towards the Glasgow area.

Although your preferred reception is from Darvel, the situation would not really be that much different if your aerial was pointing towards Blackhill, as the Southern extremity of the beamed signal only reaches about halfway between Torrance House and Chapelton on the A726 from Strathaven.

You can see this for yourself by opening the undermentioned link, clicking on LGH in the selection box on the left hand side of the screen.

Which Freeview channels does the Black Hill transmitter broadcast?

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jb38's 7,179 posts GB flag
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