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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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Comments
Saturday, 17 September 2011
C
C. PAYNE
9:38 PM
Watford

Werner:ALL THE CHANNELS HAVE CHANGED OR DISAPPEARED ON MY 3 YEAR OLD PANASONIC TV WE HAVE AN INBUILT fREEVIEW FACILITY - BUT IT DoeS NOT WORK SINCE MID SEPT CHANNEL 1 & 2 GET NO SIGNAL AND WE CANT EVEN ACCESS THE TV GUIDE - NOT SURE HOW I RECALIBRATE IT. ANY SUGGESTIONS PLEASE.

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C. PAYNE's 2 posts GB flag
C.'s: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
Sunday, 18 September 2011
W
Will
1:07 PM

Hi There,

I live in DE22

Fingers crossed someone can point me in the right direction.

I have re-tuned our TV with built in Freeview fine in the bedroom - all channels work OK.

Downstairs we have a TV with external Freeview box. I have re-tuned this several times now and it just won't pick up BBC1, BBC2 or BBC3.

Could it be a faulty box? It did work fine up until the change over.

Any pointers would be great.

Cheers!

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Will's 1 post GB flag
C
C. PAYNE
5:01 PM
Watford

I have re-tuned one of my TV (3 yrs old)and now can get 1-4 however can't get anything else.
I will have another go at my main TV after Doughton Abbey!! My sister in Chesterfied told me they got a leaflet through the door explaining what was going to happen, not so lucky in the Watford area! I think our transmitter is Hemel Hempstead, can anyone confirm this! Thank you

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C. PAYNE's 2 posts GB flag
C.'s: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
Monday, 19 September 2011
W
Werner
9:38 PM

C. Payne
Have a look at the following site - TVs and boxes that do not support the 8k-mode | ukfree.tv - independent free digital TV advice

I take it you've tried the steps at the top of this page? You might want to do a manual re-tune after doing an auto-scan to get the missing channels.

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Werner's 4 posts GB flag
Tuesday, 20 September 2011
A
Amanda
9:03 PM
Surbiton

Yesterday my itv channel was playing up and today I used the reset procedure as suggested and I have lost the EPG row 2 of channels ie skips from 2 (bbc2) to 7 (bbc3). For the last 10 months I have not had any problems with my freeviw box. I live in a converted flat so there is a shared aerial in the loft but I am not sure it will be this as I have not had a problem before. I recently have got broadband I wonder if this may cause interference. I would be grateful for any advise as I am missing my tv programmes.

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Amanda's 1 post GB flag
Amanda's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Wednesday, 21 September 2011
A
adam
12:41 AM

just got that digital switch over and i have lost all my channels, even after reseting my box it still says no channels found wtf is goin on

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adam's 1 post GB flag
J
Josh
12:45 AM

At approx midnight I lost signal but remembered some alert popping up earlier saying this might happen on the 21st. I've done a 'first time installation' at least 3 times now and am not getting half of the channels I had before.

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Josh's 1 post GB flag
S
SJ
12:50 AM

Im exactly the same Adam. Lost all my channels just after midnight. Done complete 'first time installation' 3 times..all my TV's in the house are the same. Not one damn channel!

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SJ's 4 posts GB flag
G
Gillian Wright
1:02 AM

All tv's in our house are the same!Lost all channels at 12.15 tonight so I did a factory reset and now only got 4 channels!

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Gillian Wright's 1 post GB flag
R
Raptor78
1:05 AM

All channels went off after midnight when the switch over takes place and tried to do a fresh intallation on all tvs in house and cannot pick up any channels whatsoever on the freeview/DTV

Any advice to how long this should last?
Should there even be a period of time during the switch over where you may be unable to recieve anything.

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Raptor78's 2 posts GB flag
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