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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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Comments
Wednesday, 21 September 2011
S
Steve
1:05 AM
Burton-on-trent

I thought we were not to expect any terrestrial television service from midnight until 6am??? I'm not expecting anything till the morning. Besides, we aint missing much :)

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Steve's 6 posts GB flag
Steve's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
J
Jamie
1:07 AM

Same here...it's a complete joke I've never had so much trouble with a dam tv since forced to go digital!!the only problem you used to have was having to move the aerial lol...now I'm forever losing channels completely...well congratulations whoever decided this was better...disgrace!! 2011 and I can't watch a television...stressed I wait all week for programs n now I can't even watch them.

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Jamie's 1 post GB flag
R
Raptor78
1:09 AM

Will check again a 6am then. Thanks Steve, I really do hope this is the case. I wasnt aware of the midnight til six thing.

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Raptor78's 2 posts GB flag
M
melly
1:12 AM

typical england all this hype about retuning for me to get no channels at all these guys are worse than british rail i missed the end of shameless not happy

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melly's 1 post GB flag
N
nicola
1:16 AM

I'm the same lost all chAnnels they need to sort it out

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nicola's 1 post GB flag
M
Mark in Erdington
1:25 AM

Same here about an hour ago lost all channels execpt bbc channels on dtv. now BBc has gone as well.its just not on I may have to try sleeping now LOL.

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Mark in Erdington's 1 post GB flag
S
Steve
1:31 AM
Burton-on-trent

Try again after 6am. No need to get stressed about it. When channels are being broadcasted 24/7 its impossible for such work to take place and not expect some downtime? Also if you have broadband you can always catch up online any missed programs.
My advice at this time 1.30am is to get a good nights sleep and not to worry about whats on TV.

link to this comment
Steve's 6 posts GB flag
Steve's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
P
paul in leeds
1:32 AM

my channels went at midnight and have tryed everything to get them back got nothing wtf

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paul in leeds's 1 post GB flag
M
marc
1:32 AM

thanks for this, was about to climb the ladder to the ariel hahahaha going to bed lol.

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marc's 1 post GB flag
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