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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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Comments
Wednesday, 21 September 2011
S
Steve
1:39 AM
Burton-on-trent

Thanks Brian. I'd love to know what I must be missing at this time for folk to be getting stressed?



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Steve's 6 posts GB flag
Steve's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
D
dave
1:46 AM

same thing happened to me 12:20 lost all but bbc channels about 30 mins later lost everything else iv unplugged/rescanned loads of times still nothing
i am so sick of digital

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dave's 1 post GB flag
S
Steve
1:48 AM
Burton-on-trent

Dave have a look at a couple of posts before yours, you wont recieve anything till 6am.



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Steve's 6 posts GB flag
Steve's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
T
T Taylor
1:49 AM

Good morning I am about 15 freeview channels missing but not to worry off to bed and check again tomorrow Nite

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T Taylor's 2 posts GB flag
B
bob
1:52 AM

maybe if us folks were warned about we would have no channels till 6am+ we wouldnt be sat up at 10 to 2 like lemons thinking the tv was broken!

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bob's 2 posts GB flag
S
Steve
1:57 AM

Morning Bob, I cant remember where I first read about the downtime, but the notice was issued. How else did I know? The information can also be read here. Four million homes in Yorkshire, West Midlands "go digital" tonight | ukfree.tv - independent free digital TV advice

(DE143TY)

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Steve's 6 posts GB flag
G
gertrude
2:02 AM

who is supposed to inform u that people would lose there channels? there was no notifications via the news, maybe i wouldnt be sat up till the early hours trying to manually retune and pulling out cables here, there an everywhere. thankyou digital retune for letting everyone know what was going to happen. good night im off to bed, try again in the morning wouldnt want to miss jeremy kyle!!! MUPPETS!!!

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gertrude's 1 post GB flag
B
bob
2:06 AM

why thankyou steve. but obviously this message u recieved wasnt well broadcasted for everybody as u can see from the comments on this page. it was well advertised about the digi retune on the tv, shops, billboards so why couldnt they mention some areas would lose there channels???? not stressing over not being able to sit up an watch the tele just the time its took without knowing this to rectify the problem an to save me an gertrude alot of time. im with gertrude, wont be happy if i have to miss jezza tomorrow!

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bob's 2 posts GB flag
K
Kim
2:56 AM

Glad i found this out now, i have been trying to tune my tv for the last 2 hours, thought id buggered it up when i deleted my channels to retune and still got nothing. oh well only 2 hours of sleep missed.

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Kim's 1 post GB flag
B
bill whyte
8:15 AM

have got yorks look north on my portable but lincoln on main tv!all on same aerial.do NOT want lincoln

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