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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


All questions
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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
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In this section
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Comments
Saturday, 8 January 2011
N
nick
9:53 PM

method 3 worked great,thanks been trying all day,even rang sky took ages, said i would have to get a engineer out at 65pounds.

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nick's 1 post GB flag
Sunday, 9 January 2011
D
denise
11:53 AM

how do i reset my sky handset after batteries have gone flat?

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denise's 1 post GB flag
LutonFan
sentiment_satisfiedGold

2:10 PM

denise- What is the make of your TV set?

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LutonFan's 382 posts GB flag
G
Gary
6:22 PM

Does anyone know if there is a problem with freesat? Everything was fine at 3pm today. Then came back downstairs after some decorating and I have no signal!

I am living in Holland. But I get an exellent signal strength....normaly.

Help please.

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Gary's 1 post BE flag
C
Colin
6:59 PM

Have a SKY Plus box with lots of saved programmes that ultimately want to transfer to DVD. Unfortunately before I could complete the recordings the box or transponder has failed, we have an enginner calling out tomorrow. Can the programmes saved to the old boxes hard drive be copied in someway to a new boxes hard drive. Hope so but will need an answer by tomorrow as engineer callout is between 8am & 1pm

Cheers

Colin

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Colin's 2 posts GB flag
Briantist
sentiment_very_satisfiedOwner

7:21 PM

nick: Always happy to hear when people save money.

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Briantist's 38,915 posts GB flag
Monday, 10 January 2011
Briantist
sentiment_very_satisfiedOwner

6:35 AM

Gary: There's no problem with the satellites - have you tried all three suggested methods?

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Briantist's 38,915 posts GB flag
Briantist
sentiment_very_satisfiedOwner

7:25 AM

Colin: I thought I had answered this already.

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Briantist's 38,915 posts GB flag
S
satandpcguy
sentiment_satisfiedBronze

7:52 AM

colin: a programme called copy+ is available, which allows you to move programmes from one hard drive to another.

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satandpcguy's 89 posts ES flag
Tuesday, 11 January 2011
A
angie
6:06 PM

how do i get bbc 1 on my tvb

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angie's 2 posts ES flag
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