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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


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Comments
Friday, 4 February 2011
Briantist
sentiment_very_satisfiedOwner

11:25 AM

roy: There are three things to try at the top of the page...

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Briantist's 38,915 posts GB flag
W
William
5:24 PM

We got a message saying no signal on our sky + HD box the green light is on though cannot receive a picture i checked the signal strength there is nothing displayed in the box also signal quality there also is nothing in the box i tryed re-setting the sky + HD box no change i've tried everything disconnected all the cables from the box after turning off the box then turned the box back on tried taken the viewing card out giving the gold part a clean with a clean dry cloth then put the card back into the box i don't know what else to do

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William's 1 post GB flag
D
daddycool
9:10 PM

hi there ave tryed all the above my skybox still saying no signal cant get nufing can any1 help thanks

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daddycool's 1 post GB flag
Saturday, 5 February 2011
Briantist
sentiment_very_satisfiedOwner

8:28 AM

daddycool: In that case you dish may have moved, the cables may be disconnected or the LNB could have failed.

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Briantist's 38,915 posts GB flag
Briantist
sentiment_very_satisfiedOwner

1:38 PM

William: With the current weather conditions, you might want to check that your dish is still OK.

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Briantist's 38,915 posts GB flag
Sunday, 6 February 2011
T
Trefor
5:02 PM

Yes check your dish. We have the same problem. My dish has moved in this strong wind, but I'm waiting for calmer weather before I get the ladders out!!

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Trefor's 2 posts GB flag
Thursday, 10 February 2011
S
Siobhan
7:09 PM

just got a newish sky+ box of off ebay, when you try to rewind after live pause the message "recording interrupted, please wait" but nothing happens....any idea's??

thanks

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Siobhan's 2 posts GB flag
Briantist
sentiment_very_satisfiedOwner

7:36 PM

Siobhan: Do you have a Sky subscription?

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Briantist's 38,915 posts GB flag
S
Siobhan
8:08 PM

yep!!! all the channel work fine, you can record but not watch anything.......can pause then play programs not being recorded.

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Siobhan's 2 posts GB flag
Briantist
sentiment_very_satisfiedOwner

9:41 PM

Siobhan: It does rather sound like the second satellite input isn't working.

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Briantist's 38,915 posts GB flag
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