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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


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Comments
Monday, 19 September 2011
B
bishi
9:39 AM

Hi,
I bought a used sky digibox but it is working till 200 channels after that the message coming that channel not available.
Please give any advice.
Thanks,

link to this comment
bishi's 1 post GB flag
KB Aerials Sheffield
sentiment_satisfiedSilver

7:20 PM
Sheffield

Elaine
i would suggest that its down to you to sort out an aerial rigger - id oblige but I'm 113 miles away from Buckingham

Ask around see if your friends or relatives have had a good experience with a local rigger and give them a ring

Keith KB Aerials Sheffield 07946481125

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KB Aerials Sheffield's 274 posts GB flag
KB's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
Friday, 23 September 2011
I
I Asad
8:59 PM
Bromley

i Have recently moved to new flat and has been having difficulty connecting my sky.Initially it got connecetd for few days but now has again gone compeletely with message showing no signals.
My post code is BR2 9EX
Its a communal dish with 2 satelite sockets in my living.

link to this comment
I Asad's 1 post GB flag
I's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage
kB Aerials Sheffield
sentiment_satisfiedSilver

9:09 PM

make sure the cable connecting the sky box to the wall plates are not shorted a single strand of braid touching the inner core will cause you problems

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kB Aerials Sheffield's 274 posts GB flag
Saturday, 24 September 2011
E
elvis wouashe
12:54 AM

I have a sky+ box which I bought from a friend who has just upgraded to sky+ HD.but when I connect the box,it display no satellite signal is being received. please tell me what I have to do.

link to this comment
elvis wouashe's 2 posts GB flag
kB Aerials Sheffield
sentiment_satisfiedSilver

7:45 AM

elvis wouashe

daft question but you have got the sky plus box connected to a sky dish?

if you have there are several things that might cause this

A) a faulty sky plus box

B) dish is not alined correctly

c) the cables going into the sky box are shorted out

Keith KB Aerials sheffield

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kB Aerials Sheffield's 274 posts GB flag
Sunday, 25 September 2011
E
elvis wouashe
6:44 PM

elvis wouashe: must I have a sky dish before I can use my sky box?can I use my sky box with an aerial antenna?

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elvis wouashe's 2 posts GB flag
kB Aerials Sheffield
sentiment_satisfiedSilver

10:15 PM

elvis wouashe

Im afraid thats like asking does my car need wheels?

Yes you need a satellite dish

No you cant use a TV Aerial

Keith

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kB Aerials Sheffield's 274 posts GB flag
Monday, 26 September 2011
J
jan
10:03 AM

I have a very old Sky box through which i was receiving the free to view channels. (Sky contract discontinued)It appears to have stopped working so my question is, to utilise my sky ariel do i need to purchase a new sky box or can I buy any freesat box

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jan's 1 post GB flag
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