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All posts by Ruth Tenne

Below are all of Ruth Tenne's postings, with the most recent are at the bottom of the page.

I have very bed transmission for the past few days , and could not get Channel 8 -London living.

I called Freeview's helpline and they dismissed my claim telling me that I have to cal a private engineer. Moreover, they insisted that my transmitter is at Crystal place while I was told by their engineers before and other television installers that my transmitter is at Alexandra Palace . I am at London NW6 which is , indeed, covered by the transmitter of Alexandra palace.

If you are indeed a reputable company , as you claim, you ought to send an engineer in order to check my reception and possibly re-tune it instead dismissing my complaint off-hand and offering incorrect information - telling me that work on reception under Crystal Palace transmitter has ended in 2018.

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Saturday 7 December 2019 12:52PM

for the past few days my Freeview built in TV has very bad reception and I could not get London Live (Channel 8). I called Freeview's but my complaint was dismissed off-hand. I was also told that my transmitter is Crystal Palace and work on this transmitter by Freeview has ended in 2018.
In fact my transmitter is at Alexandra palace - as I was informed by Freeview's engineer in the past.

If , indeed Freeview is a responsible company , as they claim , they ought to send their engineer to check the signal interference on my TV and retune it if needed .

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