All posts by C Jones
Below are all of C Jones's postings, with the most recent are at the bottom of the page.
MikeB: Just for your information, I have a relative who lives in view of Sandy Heath Transmitter and when I have an issue, we talk about what his reception is like. Although he does not get total quality drop out (as at last weekend) he does also see pixilation primarily on E4 and More4 at the same time.
I think rather than coming back aggressive to a comment, it may be worth asking for more information. As an example: Have you had your equipment checked recently (Cable/Aerial)? The answer here would be YES.
So, there does seem to be issues over the last year which have recently got worse. My relative is also on a similar setup (TV picks up better than YouView box) but we both have different equipment as you can imagine. Earlier this year when there was reception problems FREEVIEW suggested it was down to 4G installation they came, checked my aerial and advised it had no issues and new 4G aerials were not the problem. The issue, as usual was clearing up each evening and the Low signal strength' message disappeared. My aerial has never had issues until recent times. Are you suggesting that our two aerials are failing at exactly same time? Your comment on 100% makes no sense to me please explain and what is the difference between strength' and quality'. Also, when replying, I would be grateful if, as you intimate you speak for the transmitter, you could provide me with the contact details of the senior manager. Thank you
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MikeB: OK. 0900 today 80% low signal and 20% no signal. 1600 all channels strong on both BT Freeview box and TV? So, I've commissioned a full survey on Monday and am aware that with the sell off of more FREEVIEW bands to mobile networks Hertford is one of the areas where access to the service will become less in the future so something I will address with my MP. I'll respond further on Monday when I know more.
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Wednesday 13 December 2017 9:48AM
I live in Hertford and have used Sandy Heath for past 30 yrs but this is now becoming a joke.I do not have line of sight to Crystal Palace or Hertford re-transmitter (behind a hill) and have upgraded my aerial. My current problem started last Friday when I lost all FREEVIEW channels but total reception has been an ongoing issue for past 12/18 mnths. Usually good on fine days but quality issues at other times. By Mon having complained to FREEVIEW, all channels came up late PM. Tue PM only had BBC 1/2 all others popping on audio and picture pixleated. . Signal strength on channels is usually 100% but Quality bounces between 0% and 100%. Is this not an issue to raise with BBC for a reduction in licence fee or are we expected to go on for 3/4 mnths with some/no channels?