I lost freeview signal on my small tv with the free review box and dvb freeview signal on my larger tv after the storm last week. On the small tv I get a blue screen and when I press the AV button no channels return. I cannot get into the freeview channel to resetchannels.When I switch to DVB on the larger tv the screen says no signal and when I go to channels the list of channels show but with no information and it says 'No programme information available'. I do not understand technology as an older person and the instructions to unplug the arial in the small tv and replug does not work. Can I get this problem sorted out with the suppliers of the free freebox without having to pay. Also who do I contact.
Tuesday 22 July 2014 2:32PM
Romford
I lost freeview signal on my small tv with the free review box and dvb freeview signal on my larger tv after the storm last week. On the small tv I get a blue screen and when I press the AV button no channels return. I cannot get into the freeview channel to resetchannels.When I switch to DVB on the larger tv the screen says no signal and when I go to channels the list of channels show but with no information and it says 'No programme information available'. I do not understand technology as an older person and the instructions to unplug the arial in the small tv and replug does not work. Can I get this problem sorted out with the suppliers of the free freebox without having to pay. Also who do I contact.