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Freeview reception at HX3 9ET


For reliable and stable Freeview reception, you need an unobstructed path between the TV aerial on your roof and the digital TV transmitter. The map below shows the transmitters predicted to provide a signal at this location.

You can click on any transmitter symbol to show the coverage area as a green overlay on the map. Double click on a transmitter symbol to go to the transmitter information page.

You can also view the ten closest potential '4G-at-800' mobile phone masts within 1.5km of the selected location - these masts may be used for 4G-at-800 mobile broadband services from 2013-2015.

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There are 13 mobile phone masts within 1.5km of HX39ET (page shows closest 10)

What do the map symbols mean?

 EE,  Multiple operators,  O2,  3,  Vodafone,  location on line-of-sight,  Selected location,  Freeview transmitter,  Freeview light transmitter,  Engineering/fault today.

These icons show the potential locations for 5G-at-700MHz services that may interfere with Freeview reception. For actual mobile device reception prediction (at 800-960MHz and 1710-2170MHz) see these phone operator's mapping sites: Three O2 EE VM

Predicted Freeview channel list

1BBC One (SD)Halifax YorkshirePSB1
2BBC TwoHalifax YorkshirePSB1
3ITV 1 (SD)Halifax Yorkshire (Emley Moor)PSB2
4Channel 4 (SD)Halifax Yorkshire (Emley Moor)PSB2
5Channel 5Halifax Yorkshire (Emley Moor)PSB2
 
6ITV 2Halifax Yorkshire (Emley Moor)PSB2
9BBC FourHalifax YorkshirePSB1
10ITV3Halifax Yorkshire (Emley Moor)PSB2
13E4Halifax Yorkshire (Emley Moor)PSB2
14Film4Halifax Yorkshire (Emley Moor)PSB2
 
15Channel 4 +1Halifax Yorkshire (Emley Moor)PSB2
18More4Halifax Yorkshire (Emley Moor)PSB2
23BBC ThreeHalifax YorkshirePSB1
26ITV4Halifax Yorkshire (Emley Moor)PSB2
28ITVBeHalifax Yorkshire (Emley Moor)PSB2
 
30E4 +1Halifax Yorkshire (Emley Moor)PSB2
35ITV1 +1Halifax Yorkshire (Emley Moor)PSB2
465SELECTHalifax PSB3
101BBC One HDHalifax PSB3
102BBC Two HDHalifax PSB3
 
103UTV HDHalifax PSB3
103STV HDHalifax PSB3
103ITV 1 HDHalifax PSB3
104Channel 4 HDHalifax PSB3
105Channel 5 HDHalifax PSB3
 
106BBC Four HDHalifax PSB3
107BBC Three HDHalifax PSB3
108BBC Scotland HDHalifax PSB3
110Channel 4 HD (Wales)Halifax PSB3
201CBBCHalifax YorkshirePSB1
 
202CBeebiesHalifax YorkshirePSB1
204CBBC HDHalifax PSB3
205CBeebies HDHalifax PSB3
231BBC NewsHalifax YorkshirePSB1
232BBC ParliamentHalifax YorkshirePSB1
 

 

Advanced options

Show good and blocked paths from HX3 9ET for aerial height of ...

10m20m (Angel of the North)25m30m40m56m (Hyde Park Flats, Sheffield)62m (Monument)90m (Royal Liver Building, Liverpool)107m (Meridian Quay Tower, Swansea)115m (Bridgewater Place, Leeds)127m (Glasgow Tower)143m (Guy's Hospital)158m (Blackpool Tower)170m (Spinnaker Tower, Portsmouth)180m (The Gherkin/BT Tower) 193m (Tower 42)235m (Canary Wharf)310m (The Shard)(default view)

Comments
Thursday, 31 August 2017
S
StevensOnln1
sentiment_very_satisfiedPlatinum

10:31 AM

George: By retuning you have deleted all of the channels which were correctly tuned, making the problem far worse as retuning will never fix a sudden loss of signal. Have you checked for any loose or damaged cables or connections? The problem is almost certainly something within your aerial system as you are most likely receiving the Crystal Palace transmitter which covers most of London and there would be hundreds of people complaining if it wasn't working.

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StevensOnln1's 3,607 posts GB flag
MikeP
sentiment_very_satisfiedPlatinum

10:34 AM

George:

A full post code is essential for problems such as you describe. Only then can we contributors examine what the local reception conditions are in your specific area - South London is far too vague to tell us anything.

What you describe is typical of an aerial problem, commonly due to poor contacts in the plugs/sockets or a poorly fitted coaxial plug. So you need to disconnect all the aerial plugs and then refit them. Sadly as you have retuned you have lost all the tuning information your TV set already had, so you will need to do another retune. It is always wrong to retune when the signal is lost.

Just because a TV is 'brand new' does not mean it cannot have a fault and aerial systems can have faults that are not visible, especially if it is mounted outside above the roof.

If the problem was not within your property but at the transmitter, there would be millions of complaints from axcross the whole of London and beyond, Crystal Palace serves over 6 million people!



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MikeP's 3,056 posts GB flag
G
George
12:03 PM
London

MikeP: thanks Mike. Postcode is SW4 9LA. When you say aerial plugs, other than the plug which links the TV to the aerial socket on the wall (coaxial?), which plugs do I need to disconnect, and where would I find them? Sorry please excuse my ignorance, I have no knowledge of this stuff! I live in a building of flats with a communal aerial on the roof.

I agree it isn't a transmitter issue for the reasons you have outlined - just seems odd that it was working perfectly and now can only find 5 channels.

I have taken on board your advice re 'don't retune', although it is Freeview who advised me to auto retune and reset to factory settings.

link to this comment
George's 5 posts GB flag
George's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
M
MikeB
sentiment_very_satisfiedPlatinum

2:18 PM
Peterborough

George: You could just go to a pound shop and buy another aerial lead - if you then get all the channels you should do (your in SW4, so that should be the full set), then you know it was rubbish aerial lead. If not, then the problem is further up the chain.

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MikeB's 2,579 posts GB flag
MikeB's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Friday, 1 September 2017
G
George
8:11 AM
London

MikeB: I gave it another go last night with the original lead. I did several manual scans of the multiplex channels and had some success in picking up a few of them (about half). The TV seems to pick up channels and get signal for viewing when the aerial lead is held and positioned in specific places, then when I move the lead even slightly the signal is lost. Does this sound to you like an issue with the lead or the aerial sockets?

Why would the signal be working perfectly then suddenly I have to hold the lead at an angle?

I noticed that I have a separate aerial socket in a different room so I will give that one a go to see if it works. I will also purchase a new aerial lead.

link to this comment
George's 5 posts GB flag
George's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
G
George
9:54 AM
London

MikeP: I gave it another go last night with the original lead. I did several manual scans of the multiplex channels and had some success in picking up a few of them (about half). The TV seems to pick up channels and get signal for viewing when the aerial lead is held and positioned in specific places, then when I move the lead even slightly the signal is lost. Does this sound to you like an issue with the lead or the aerial sockets?

Why would the signal be working perfectly then suddenly I have to hold the lead at an angle?

I noticed that I have a separate aerial socket in a different room so I will give that one a go to see if it works. I will also purchase a new aerial lead.

link to this comment
George's 5 posts GB flag
George's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
MikeP
sentiment_very_satisfiedPlatinum

10:52 AM

George:

The short aerial lead from the back of the TV to the wall socket can work as a poor quality aerial and that is why you get a few channels unreliably. Replace the flylead, as MikeB suggest, and if you still have the problem then report the fault to the managers of the blockj as they are responsible for the communal aerial system. Also worth checking with your immediate neighbours in the block to see if they have a problem. If they do then it is a general aerial system fault, if they don't then it is likely a fault with the feed to your apartment. (It is not unknown for some silly people to cut aerial leads on a whim, I suspect they think it's fun!)

Let us know how using the socket in another room works. That could have a separate feed from the main aerial system compared to the one you generally use.



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MikeP's 3,056 posts GB flag
Saturday, 2 September 2017
G
George
9:32 AM

MikeP: the aerial socket in the other room was very marginally better but I still had to move the lead around to get signal, then when I dropped the lead the signal would go.

The new aerial lead that I bought couldn't get any signal at all in either room.

I managed to pick up a few more channels (itv, ch5 etc), although these were then numbered in the 800s rather than the usual 3 4 5 etc. Apparently this is because I'm picking up signal from more than one transmitter, perhaps this is why the signal is bad? I am manually retuning according to digital UK's instructions for the Crystal Palace transmitter.

Any ideas!?

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George's 5 posts GB flag
MikeP
sentiment_very_satisfiedPlatinum

10:26 AM

George:

That proves that there is a fault in the aerial system, especially the part that feeds you apartment. Contact the owner/management who are responsible for maintenance of the block to have the fault corrected.

Your new aerial flylead is clearly better screened than the 'old' one so it will be less likely to pick up signals accidentally. (The flylead should not act as an aerial at all.)

Did you speak to your neighbours? Are they having the same problem?



link to this comment
MikeP's 3,056 posts GB flag
Tuesday, 5 September 2017
A
Andrew Land
7:31 AM

Hi, I get a Signal Strength of around 64% with a Signal Quality of 100% on my Freeview Channels in Otley, West Yorkshire via the Wharfedale Transmitter using an LG TV. Is a Signal Strength of around 64% OK? I don't get any issues with the picture at all? Many Thanks for your time, Andrew

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Andrew Land's 2 posts GB flag
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Your comment please
Please post a question, answer or commentIf you have Freeview reception problems before posting a question your must first do this Freeview reset procedure then see: Freeview reception has changed, Single frequency interference, and Freeview intermittent interference.

If you have no satellite signal, see Sky Digibox says 'No Signal' or 'Technical fault'

If you have other problems, please provide a full (not partial) postcode (or preferably enter it in box at the top right) and indicate where if aerial is on the roof, in the loft or elsewhere.

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