For about the past 3 or 4 weeks weeks I have stopped being able to receive freeview HDchannels. At times ive retuned and lost all channels, and then retuned and recieved a few channels. Subsequent retunes have resulted in getting more channels, but never Freeview HD (eg 1- 5).
Ive done a factory reset of the BT Youview box several times, but still not got HD channels back. They don't even get identifed. BT are sending me a new Youview box but suspect its not that.
Tuning with the aerial directly in to the TV identified lots of channels but all with quality 1 - this leads me to believe either my Aerial is faulty, or there is a transmission problem and the Youview box is amplifying the weak signal - is that plausible?
Wednesday 22 November 2017 10:43AM
Hassocks
For about the past 3 or 4 weeks weeks I have stopped being able to receive freeview HD channels. At times ive retuned and lost all channels, and then retuned and recieved a few channels. Subsequent retunes have resulted in getting more channels, but never Freeview HD (eg 1- 5).
Ive done a factory reset of the BT Youview box several times, but still not got HD channels back. They don't even get identifed. BT are sending me a new Youview box but suspect its not that.
Tuning with the aerial directly in to the TV identified lots of channels but all with quality 1 - this leads me to believe either my Aerial is faulty, or there is a transmission problem and the Youview box is amplifying the weak signal - is that plausible?
Albourne - BN6 9DN